Privacy Policy

Effective Date: 18 June 2026

Welcome to La Verne (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history
  • Account login details

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraudulent transactions
  • Send promotional emails, WhatsApp messages, and marketing communications (where permitted)
  • Comply with legal obligations

3. Payment Processing

We accept payments through secure third-party payment providers including Razorpay, UPI, Credit Cards, Debit Cards, and Cash on Delivery (COD).

We do not store your complete payment card details on our servers. Payment information is processed securely by our payment partners in accordance with their privacy and security policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website performance.

These cookies may be used to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant marketing communications

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Analytics and Marketing Tools

We use third-party tools including:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Email Marketing Platforms
  • WhatsApp Marketing Platforms

These services help us understand customer behavior, improve our website, and communicate relevant offers and updates.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties including:

  • Payment gateways
  • Shipping and logistics partners
  • Marketing and analytics service providers
  • Technology service providers
  • Government authorities when required by law

Such parties are permitted to use your information only for the services they provide to us.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet can be guaranteed as completely secure.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Delete your personal information
  • Withdraw marketing consent

To exercise any of these rights, please contact us at support@laverne.in.

9. Marketing Communications

By providing your contact information, you may receive promotional communications through email, SMS, or WhatsApp regarding new products, offers, and updates.

You may opt out of these communications at any time by following the unsubscribe instructions provided or by contacting us directly.

10. Data Retention

We retain customer information for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage users to review this page periodically for updates.

14. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

La Verne
Jaipur, India
Email: support@laverne.in
Phone: +91-8290900306
Website: https://laverne.in/

By using our website, you consent to the collection and use of information as described in this Privacy Policy.